A parallel system. Zero disruption.
No integration with your phones, PMS, or CRM. We work alongside your existing systems — capturing the patients you’d otherwise lose.
The complete patient capture pipeline
Six components working together so no patient falls through the cracks.
01
Dedicated tracking number
We provision a local phone number for your practice. It forwards to your existing line during business hours.
02
Missed call detection
When a call goes unanswered or hits voicemail, we detect it instantly. No hardware, no app installs.
03
Instant text-back
Within 60 seconds of a missed call, the patient receives a personalized SMS with your practice name and booking link.
04
AI chatbot on your website
A lightweight chat widget answers patient questions using your practice information. Available 24/7.
05
Automated follow-up sequences
Patients who don’t book on the first touch receive a multi-step SMS follow-up. Persistent but respectful.
06
Dashboard and reporting
Your personalized dashboard shows every metric: missed calls, leads, booking clicks, and estimated revenue impact.
Why a managed service?
You shouldn’t have to become an AI expert to capture more patients.
We handle everything
Setup, configuration, optimization, monitoring, and support. Your team does nothing different.
No integration required
We don’t touch your phones, PMS, or CRM. No IT project, no vendor coordination. A parallel system.
Proven results
Every metric is tracked and reported. You see exactly what we’re capturing and the revenue impact.
Frequently asked questions
Is this HIPAA compliant?
Yes. We capture patient intent (name, phone, interest in booking) — not clinical data. No PHI is stored or transmitted. Our system is HIPAA-compliant by design.
Do you integrate with my practice management system?
No — and that’s by design. We work as a parallel system alongside your existing setup. No IT project, no vendor coordination, no disruption.
How long does setup take?
Most practices are fully operational within 48-72 hours. Setup involves a 30-minute onboarding call and adding one script tag to your website.
What happens to my existing phone number?
Nothing changes. We provision a separate tracking number that forwards to your existing line. Your patients call the same number they always have.
Is the text messaging compliant?
Fully compliant. We use A2P 10DLC registered messaging, handle STOP/HELP/START keywords automatically, and include proper opt-out footers.
Can I see what the chatbot says to my patients?
Yes. Every conversation is logged and reviewable in your dashboard. You can also upload practice documents to customize the chatbot’s responses.
Ready to capture every patient?
Get a free practice audit. We’ll show you how many patients you’re losing and how we’ll recover them.